Preparing for Action Learning Set Meetings
As an Action Learning Set facilitator, the first step is to ask participants to prepare for the session in advance.
Set members need to have an issue to work on. This does not need to be a problem – it can be a very positive challenge or opportunity – but it needs to be something that we do not yet have a way to address. To get the best from the Learning Set each participant needs to prepare by thinking about an issue, problem, opportunity, challenge that they want to do something about.
Asking Helpful Questions in Action Learning
Asking good questions and then listening deeply to the answers is at the heart of Action Learning. The purpose of the questions is to help the presenter to explore their own thinking, insights and actions, as well as to encourage them to reflect and start to ask themselves questions.
It can be very tempting to ask long and involved questions to try and get at the heart of an issue, but these can often cause confusion rather than help with clarity.
When you listen deeply you will begin to see which questions are most helpful and have the best effect on the speaker. We are all different and there is not one size that fits all. Through observation and attention, you will find the right questions for each individual (remembering of course that these may need to change over time).
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