Where do I go from here?

By this point you will have:

  • Completed your one-to-one profile and coaching session.
  • Examined all the online content and completed the Learning Log questions and Personal Reflections.
  • Taken part in one of our live online webinars.

We hope that this immersion into Emotional Intelligence has enabled you to look differently at yourself, your team and your organisation.

Here are a few final pointers and activities that will help you to develop your Emotional Intelligence even further. Above all it is important to practice and to remind yourself of emotional intelligence on a daily basis if possible.

Here are our nine top tips that will really make a difference to your Emotional Intelligence at work:

1. Feelings

Get in touch and acknowledge with your feelings on a daily basis, or as often as you can. The more you do this, the more natural it becomes.

2. Try not to judge those feelings

All feelings are important and valid. Bad feelings are normal and natural. In the real world life gives us difficult things to deal with, causing us to have varying emotions. Allowing ourselves to acknowledge our good and bad feelings will help us to progress through them more quickly. Blocking difficult feelings may stop us from moving beyond them, and this can lead to anxiety, depression or other negative states

3. Express your strong feelings

Write things down or make a drawing to express what you are feeling and get it out there! Sometimes we even recommend that clients punch a cushion or scream into it to express their anger or frustration (whilst always keeping safe of course). If you can express and manage your feelings in private, you are more likely to be in a mindful and aware state at work – and less likely to be triggered and to react inappropriately. You can also consider where these powerful feelings might come from – many strong feelings come from our past and from traumas we have experienced previously. If they are too overwhelming or you are stuck, seek help from a counsellor.

4. Share your feelings with your team

We recommend a check-in at the beginning of meetings where each person briefly says what they are feeling (good, bad and ugly) and why, in just one or two sentences. You begin, becoming a role model by being as honest and open as you can be (the more honest and open you are, the more people are likely to trust you). This allows people in your team to understand how everyone else is, and how they can support each other. However, some people will need time to build the trust that enables them to open up, so don’t push them.

5. Reflecting

So many of us are busy, busy, busy! We don’t reflect on what we are feeling or what has happened to us. Reflecting on conversations, meetings, team collaboration and project relationships is important, not just in terms of whether they achieved the right outcome but to think about how you felt and how you behaved in the situation. Start with yourself and then look more widely at other relationships. How did your attitude and behaviour affect others? Did you spot instances where people might be struggling with their relationships in the team? Were difficult situations resolved well in an emotionally intelligent way? As a leader this will provide you with great insights into team dynamics and how to improve them using your own EI skills. A clash within a team can affect everybody; noticing it and trying to support those involved at an early stage can make things run a lot more smoothly. Take 10 minutes at the end of each day to reflect.

6. Self care and renewal

It is so important to give yourself time and space to renew – this will enable you to feel more mindful and in control of your feelings and behaviour more often. Think about those things that you love doing that you might not give yourself time to do, whether it’s country walks, swimming, having dinner with friends, having a long soak in the bath, mediation, yoga, or walking the dog. Whatever it is, make sure you give yourself time to do this during the week. It will support your emotional intelligence and, combined with all the points above, will definitely enhance your resilience and ability to manage difficult situations.

7. Grounding

The suggestions in point 6 above are very “grounding”. Grounding means that you feel more in the present, and more connected to your body and the world. This is the opposite to how people feel when they are very anxious or having a panic attack. Breathing steadily, walking, exercising and being present in the moment are very important aspects of grounding. Daily grounding and renewal exercises are amazing for keeping a steady state.

8. Ask for help

We often find that people are reluctant or embarrassed to ask for help. In fact it is rather a healthy thing to do, especially when pressures are overwhelming or you are facing a particularly challenging situation. Having someone to bounce feelings and ideas off is especially important for leaders and managers, as well as for those who want to make big leaps in their Emotional Intelligence. It helps you to understand your patterns of behaviour and where some of your stronger feelings and reactions come from.

9. Remember you are a human being

You are going to make mistakes, but do keep trying and learning from those mistakes. We cannot be perfect in our relationships with others, and so forgive yourself if you do things wrong. An important aspect of self-regard to be able to accept yourself as a human who will make mistakes.

Considering these actions daily will make a big difference to your Emotional Intelligence, and gradually you may uncover some patterns in your behaviour and that of your team that you can work on.

We hope that you have enjoyed your journey through Emotional Intelligence and how it impacts on individuals at all levels in an organisation and its culture and that it has given you an insight in how to build strong working relationships and create a climate where others feel valued for the contribution they make.

In exploring your own Emotional Intelligence and being able to apply it to the context of your work and we hope that will want to take it further with your teams and colleagues. You can always improve your Emotional Intelligence now that you understand the impact it can have on your organisation and your own career. We offer coaching and other programmes of support so that you can enhance your impact as a leader still further. We also provide more advanced courses in Emotional Intelligence that help to develop in-depth skills around difficult conversations or collaborative problem solving.

Finally, please share your experience of this course with colleagues and others in your organisation. Imagine the impact on your organisation if everyone was able to understand and develop their personal Emotional Intelligence! We have worked with teams at all levels in many different organisations, bringing people together and helping them understand each other through the lens of Workplace Innovation and Emotional Intelligence.

Contact us if you would like more information on the programmes we can offer. Or take a look at our website www.workplaceinnovation.eu


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