First Name
Natalie Wilkie
Module 1 – Understanding Emotional Intelligence
1.2 – Your EI Profile
Personal reflection note: Please start this note before your EI profile, and explain how you would describe yourself and your relationships with others.
Once the profiling exercise and follow-up session have been completed, reflect on the results and whether your initial views have changed. What have you learned from the exercise? (1.2 - Your EI Profile)
Once the profiling exercise and follow-up session have been completed, reflect on the results and whether your initial views have changed. What have you learned from the exercise? (1.2 - Your EI Profile)
Please reflect on the profiling exercise and follow-up session, and discuss
Your strengths (1.2 - Your EI Profile)
The areas you would like to improve (1.2 - Your EI Profile)
How improving these areas will make a difference to your colleagues and to you? (1.2 - Your EI Profile)
1.3 – Understanding and managing our reactions – the Safe to be Oneself approach
Learning Log Question 1: (1.3 - Understanding and managing our reactions)
Consider the SAFE TBO model above. Think of an example of behaviour that you have experienced at work where you have reacted without thinking:
What was your stimulus?
How did your underlying attitude shape your response to the stimulus?
(think about your Profile scores for Self-Regard and Regard For Others)
What feelings do you remember experiencing?
What were your thoughts?
How did you behave?
What was the outcome?
Consider the SAFE TBO model above. Think of an example of behaviour that you have experienced at work where you have reacted without thinking:
What was your stimulus?
How did your underlying attitude shape your response to the stimulus?
(think about your Profile scores for Self-Regard and Regard For Others)
What feelings do you remember experiencing?
What were your thoughts?
How did you behave?
What was the outcome?
Learning Log Question 2: (1.3 - Understanding and managing our reactions)
At what point could you have disrupted this pattern of behaviour? What could you do differently?
What do you need to look out for next time (feelings, thoughts)? What do you need to work on?
At what point could you have disrupted this pattern of behaviour? What could you do differently?
What do you need to look out for next time (feelings, thoughts)? What do you need to work on?
Module 3 – Emotional Intelligence in your workplace and the influence of leaders
3.1 – The Emotionally Intelligent Leader
Learning log question: How does emotional intelligence (or lack of it) at leadership level shape your organisation? (3.1 - The Emotionally Intelligent Leader)
3.2 – Understanding the impact of Emotional Intelligence across your organisation
Personal reflection note: (suggested word count – 200 words)
Consider each of the three levels discussed above. To what extent does the level of EI demonstrated by senior team members in your organisation shape the behaviour of line managers, teams and individuals? Are there variations across the organisation, and do they reflect the different characteristics of different senior managers? (3.2 - Understanding the impact of Emotional Intelligence)
Consider each of the three levels discussed above. To what extent does the level of EI demonstrated by senior team members in your organisation shape the behaviour of line managers, teams and individuals? Are there variations across the organisation, and do they reflect the different characteristics of different senior managers? (3.2 - Understanding the impact of Emotional Intelligence)
Course Reflection and Feedback
We would ask you to reflect on the questions you answered at the beginning of the Course.
How would you describe your current understanding of Emotional Intelligence?
(EI Course Reflection and Feedback)
(a) Complete beginner
(b) Basic Awareness.
(c) Working Knowledge
(d) Expert
(EI Course Reflection and Feedback)
(a) Complete beginner
(b) Basic Awareness.
(c) Working Knowledge
(d) Expert
What have you learnt about yourself?
(EI Course Reflection and Feedback)
What will you do differently as a result of what you have learnt?
(EI Course Reflection and Feedback)
How will this help you, personally and in your career?
(EI Course Reflection and Feedback)